Softaculous will now take care of the rest. You'll get your WordPress site up and running in under a minute.
Just a quick note. If you attempt to install WordPress via Marketplace > One-Click Installs in the main HostGator dashboard, the installation will be outdated. When I tried it, it installed the WordPress edition from the year before. It's not that updating it is difficult, but I'm not sure why HostGator needs it.
So, though installing WordPress was a breeze, there might be some issues. It's odd that HostGator offers two methods for downloading WordPress, one of which is obsolete. Whatever the case may be, all problems are quickly resolved. Alternatively, the Softaculous module in cPanel offers more than just WordPress – it also includes other content management systems.
HostGator will provide you with free unrestricted email accounts regardless of the shared hosting service you select. However, it is up to you to configure the email client. Rest assured that the setup process is simple and takes just a few minutes, even for beginners.
Simply go to your HostGator dashboard and click on the "Email Accounts" button to set up an email client. Alternatively, you can access it from the cPanel by going to the Email section and pressing the “Email Account” button.
Regardless, it will take you straight to the email account management section; simply click "Create" and the following form will appear on your screen:
Simply enter the necessary information, such as the mailbox name and new password. You have the option of setting a capacity cap or leaving it unrestricted. And then, wham! You've completed the task.
After that, your email will be ready to use. It's the same as if you were using Gmail. You sign in, check your password, and then leave. It's as easy as that. You can do so by going to your main dashboard and pressing Webmail.
HostGator, on the other hand, uses the Horde and RoundCube email clients. They're fairly easy, and they're hosted on the same server as your website. This means they're suitable for occasional mailing but not for large amounts of outbound emails.
The bottom line is that using HostGator to set up an email client is extremely easy. It just takes a few minutes, there's no jargon, and you should be able to use your new address right away. Bear in mind that if you want to use your email for large marketing campaigns, you can use a paid email client that isn't hosted on your server.
HostGator website builder
The hosting provided by HostGator might be adequate, but I found something worth noting that is hidden in plain sight. If attempting to understand WordPress seems too much at the moment, Gator Builder is one of the nicest and easiest website builders. The builder is quick and straightforward to use, and your hosting account allows you to create up to six pages for free.
However, the free choice is adequate for representing your company or building a portfolio. However, you'll have limited monetization options due to the lack of eCommerce capabilities. It's best to learn WordPress if you want more advanced features like an online shop, appointment booking, or no transaction fees. Alternatively, instead of hosting, invest in a paid website builder.
In either case, all plans provide the same 149 (at the time of writing) template options. There are clean ones, there are clean ones. There are new ones, traditional ones, and modern ones. Basically something you can think of.
Since the templates are sensitive, you'll get a mobile-friendly version of your website right away.
It's simple to customize a template once you've chosen one. You have the option of replacing the sample material with your own. You may also add your own elements and reshape the design to make it appear more personalized.
Each factor has its own settings, making it simple to experiment with.
Finding too many options can be perplexing at first, but it's no more complicated than putting together a PowerPoint presentation. Simply take your time and you will end up with a stunning and successful website.
Overall, it's very easy to use and has a large number of models to choose from. It can seem overwhelming at first due to its numerous functions, but you'll get the hang of it quickly. One thing to keep in mind is that the free edition includes a HostGator banner at the bottom of your page. It's not a big deal, but it's worth remembering.
The bottom line when it comes to HostGator's ease of use and interfaces is that they are surprisingly simple. The main dashboard contains all of the necessary information. You can easily stop using cPanel if you don't want to, but it is accessible. For basic websites or coming soon pages, the free website builder is also very intuitive and simple to use.
Performance – is HostGator fast?
I put HostGator through a few speed and stability tests to see what kind of performance I can expect. During the testing phase, the provider was extremely stable, with far higher uptime than promised and a lightning-fast website. Let's take a closer look at each of these tests individually for more details.
HostGator uptime and response time
In order to write this article, For almost two and a half months, I've been watching HostGator. It had three outages during that period, resulting in 5 minutes of downtime. That's a whopping uptime of >99.9%. The average response time was 525 milliseconds, which is significantly faster than the industry average.
Let's take a closer look at what these numbers actually mean.
To begin, HostGator offers a standard 99.9% uptime guarantee, which is standard for most hosts. However, I was taken aback because this was a misrepresentation of what was to come. In most cases, 99.9% uptime means that your website will be down for no more than 2h 11m 29s every quarter. I recommend that you take a seat because HostGator's estimated quarter downtime of 6 minutes will surprise you.
While the average response time did not surprise as much as uptime, it did not disappoint either. The average response time of HostGator is marginally faster than the industry average of 600ms.
In the end, HostGator delivered excellent performance. It proved to be extremely, and I mean extremely, dependable in terms of uptime, with a satisfactory response time.
The website's loading speed is the next thing to be checked.
HostGator speed
Since my website is hosted in a US data center, the fastest load time is anticipated in the US, with the Largest Contentful Paint (LCP) taking just 431 milliseconds. And, believe me, when I say this, this time is truly remarkable. If you look at different places, you'll notice that LCP is much higher. It's only normal that as we get further away from the server, the time will increase.
There are a lot of numbers, but I only listed LCP. Why is that?
Simply put, Google uses LCP as one of the factors in rating websites on its search results list. It notes that if the LCP of your website is less than 2.5, your site has a strong chance of ranking higher in search results.
In this case, HostGator should relax; 431ms is a fantastic time. Even the most remote location managed to stay within the defined parameters, which is more than I could have hoped for.
So far, everything seems to be in order, right? So, if I put a completely developed website through the same evaluation, do you think there would be a significant difference?
LCP has risen to 1.1s, as predicted.
And, as you can see, it's still a great time.
However, there is another metric that is extremely important. It's the amount of time it takes for a visitor to connect with a fully loaded site, also known as the fully loaded time. It's best to keep this time under 3 seconds for the best website ranking performance and user satisfaction. I don't have to think about that because the Fully Loaded Time is just 1.2s.
Now that we've established that HostGator's loading time is appropriate, let's put it to the test. We'll see if the increased website traffic can be handled just as easily.
HostGator stress testing
I sent 50 virtual visitors to my site for this experiment. Keep in mind that 50 people is a large amount. These 50 people are all on the website at the same time and for a long period of time. Since there are thousands of requests coming in, this puts a lot of strain on the server. This could cause the server to slow down or even shut down.
It appears that HostGator has taken precautions to ensure that this does not occur. It's almost unsurprising how well HostGator is smashing my tests at this stage. It seems that 50 visitors didn't make much of a difference. The response time was unaffected by a rise in the number of visitors (grey line) (blue line). If there were one or fifty visitors, the response time remained consistent, with only minor variations.
Another examination seems to have been passed with flying colors.
Overall, HostGator can withstand the additional load and handle significant traffic, which is typical of small-to-medium-sized websites or small online stores.
HostGator's a success is excellent and dependable in general. There will be no outages on the website, and the fast loading speed is something that was not promised but is greatly appreciated. It's ideal for small-to-medium-sized websites that see spikes in traffic on a regular basis.
Security – is HostGator secure?
When it comes to stability, HostGator is on the simple side. The absolute necessities, such as SSL and a server-level firewall, are included. However, be prepared to smash your piggy bank for additional functionality.
To begin, know that all plans include SSL certificates, which is always a plus.
In addition, you'll get a server-level firewall to shield your website(s) from unwanted or malicious traffic.
So far, so fine, but any additional security features you choose to add will cost extra. And HostGator has a long list of features.
- Upgrade to Positive SSL for $39.99 a year. It appears to be a requirement in the checkout cart, but if you read the fine print, you'll see that it's only an update, and a free SSL is already included. This is something I'm skipping because it's only useful for websites that handle a lot of transactions or confidential data. By the way, this upgrade is included in the Business plan.
- SiteLock Essentials is not inexpensive, costing $23.88 a year. It scans the website for viruses and hacking signals. The reason I'm disappointed is that many providers would provide you with this for free.
- Backups are $32.95 a year, which is a real shame. Problems can occur at any moment, and knowing that you can restore your website with a single click gives you peace of mind. So, if you want peace of mind, you'll have to pay.
The bottom line is that HostGator is very greedy when it comes to protection. The most basic features are free, but anything beyond that will cost you money. It's not a lot on its own. Yet you're aware of how things are. You'll have to dig deeper into your pockets if you take a little bit here and there.
Customer support – will HostGator help me?
In terms of customer service, HostGator provides two options. I'm referring to live chat and phone help that is available 24 hours a day, seven days a week. Furthermore, the service provider has a sizable knowledge base. There are plenty of guides, video tutorials, and other in-depth posts to be found there.
A ticketing system does not seem to be accessible by default, but it may be in some situations. For example, if a problem is too difficult to fix, a ticket may be opened for senior members to resolve.
However, live chat is my preferred way of contacting the support team. The button is visible in the upper right corner of the HostGator website any time you visit it. The same can be said for your dashboard.
I contacted HostGator help several times during this study. I was pleased with the performance each time. The wait times were short, and the agents were friendly.
When I first tried the talk, I asked an agent to assist me in finding the nameservers. Normally, shared hosting services use the same nameservers for all accounts, but this is not the case with HostGator. Each account is assigned its own set of nameservers.
It took the agent a few minutes to locate my name servers, but that's fine. My dilemma was solved in 9 minutes – in and out.
Then there was a problem with my dashboard – for some reason, I had two hosting plans, even though I only paid for one. I requested that the agent take care of this, and they did so.
There was a bit of a wait because this isn't something you get every day. Regardless, the problem was fixed. Since I wasn't using the domain I got from HostGator, the agent even offered to unlock it for me. That was a really thoughtful gesture on their part!
Overall, my interaction with HostGator help was fantastic. Quick responses and effective problem-solving are important. Other HostGator reports, on the other hand, frequently characterize the experience as terrible.
And I understand. Not every agent with whom I interacted spoke perfect English. In such situations, there is a risk of miscommunication. Furthermore, since HostGator's support team is outsourced, not all agents will be equally involved.
You may use a knowledge base as an alternative to live chat or phone support. HostGator has a lot of articles and even videos on just about every topic you can think of.
All is well-organized, making it simple to locate what you want. You may also use the top-level search bar.
Overall, HostGator's customer service is responsive and courteous. I didn't have to wait long for responses, and my problems were resolved within minutes. The knowledge base is also vast, with video tutorials. If you're a visual learner, this is fantastic.
HostGator review – the final verdict
Feature
|
4.2 ★
|
Cheap
and fast hosting provider
|
Pricing
|
★★★★
|
HostGator is on the affordable side of things with shared hosting starting at $2.75 a month. The renewals will become pricier, but that’s nothing unusual. The good thing is that most of
the essentials are already included and no other investments may be needed.
|
Ease
of Use
|
★★★★★
|
HostGator is incredibly easy to use. You can set up a
professional website without even reaching the cPanel. However, it is also available for more advanced customizations. The only drawback is that some tools can be a little glitchy but customer support will always be able to help you.
|
Performance
|
★★★★★
|
Unfortunately, security is
HostGator’s the weak side. It includes free SSL certificates and server-level
firewall integrated with all plans, but other tools are paid. That’s just one step behind what other providers are doing.
|
Security
|
★★★
|
$142.20
|
Support
|
★★★★
|
My experience with HostGator’s support via live chat was amazing. They were quick and helpful. However, there are many
HostGator reviews stating otherwise so truly it’s a hit or miss. Alongside that, they offer support 24/7 via phone, and an extensive knowledge base is available.
|
Who do I recommend HostGator to?
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